Sacred Delivery

From Our Hands to Yours

We deliver your sacred aromatics with the same reverence with which they were crafted. Safely, swiftly, and with care.

Next-Working-Day Dispatch

Orders leave Olsztyn the next working day

Fully Insured

Every package protected

Thirty-One Countries

The EU, the UK, Switzerland, the US and Canada

Delivery Times & Costs

For now, every order ships from our warehouse in Olsztyn, Poland. We are setting up a warehouse in the United States, and once it opens, orders for the American continent will travel from there.

European Orders

Fastest in EU
Our Warehouse in Poland ul. Stanisława Murzynowskiego 18/103
10-684 Olsztyn, Poland

Estimated Delivery

  • Poland1-2 working days
  • Germany, Czechia, Slovakia2-4 working days
  • Hungary, Croatia, Latvia, Lithuania, Portugal, Romania, Slovenia2-6 working days
  • Austria, Belgium, France, Italy, Luxembourg3-6 working days
  • Netherlands, United Kingdom3-5 working days
  • Ireland, Spain, Denmark, Sweden, Estonia, Finland4-7 working days
  • Bulgaria, Greece, Cyprus, Malta5-8 working days
  • Switzerland5-7 working days

Shipping Cost

Calculated at checkout by destination, and free above each country's threshold. We ship with InPost and ORLEN Paczka in Poland, DPD and GLS across the EU, and FedEx to the UK, Switzerland and the US.

International Orders

US and Canada

We ship to thirty-one countries: the European Union, the United Kingdom, Switzerland, the United States and Canada. Orders to the United States and Canada leave our warehouse in Olsztyn, Poland, like every other order, until the American warehouse opens. Custom blends and special requests ship from the workshop in Salalah, Oman.

Estimated Delivery

United States 4-6 working days, Canada 5-7 working days

Cost

Calculated at checkout

Artisan & Special Orders

Direct from Salalah

Our Artisan Workshop

No. 3, Ibn Rashd Street
Janub Madinat As Saada, 215
Salalah, Oman

Custom blends and special requests ship directly from where the sacred resins are harvested. We tell you the delivery time personally.

Tracking Your Order

The moment your order ships, you'll receive everything you need to follow its journey to your door.

Shipping confirmation email

Tracking number provided

Real-time location updates

Customs & Import Duties

Within the European Union there are no customs: your order travels from Poland. To the United Kingdom, duties and import taxes are included in the price you pay at checkout, so nothing more is due on delivery. To Switzerland, the United States and Canada, import duties and taxes are not included in our prices. They are set by your country's customs authority, and the carrier may collect them from you on delivery.

If Something Isn't Right

Haven't received your order?

If your package hasn't arrived within the estimated timeframe, here's what to do:

  1. Check your tracking information for the latest status
  2. Contact your local courier with your tracking number
  3. If unresolved, email us at [email protected] with your order number

We'll work directly with our shipping partners to locate your package and resolve things as quickly as possible.